Shipping Policy

Last updated: October 8, 2026

At MELLOWRY, we want your cozy essentials to arrive as smoothly as possible.

Shipping Destinations

We currently ship to addresses within the United States.

Shipping Costs

We offer free standard shipping on all U.S. orders, with no minimum purchase required.

Order Processing

Orders are typically processed within 1–3 business days, excluding weekends and holidays.

Processing times may be longer during periods of high demand or due to circumstances outside our control.

Estimated Delivery

After processing, standard shipping generally takes approximately 5–8 business days.

These are estimates, not guaranteed delivery dates. Actual delivery times may vary depending on the destination, carrier, customs processing, and other factors.

Order Tracking

When tracking information becomes available, we will send it to the email address associated with your order.

Tracking updates may take some time to appear after shipment.

Shipping Delays

If your order experiences an unexpected delay, please contact us through our website's Contact page so we can investigate.

If we cannot ship your order within the promised timeframe, we will provide any required delay notice and cancellation or refund options in accordance with applicable law.

Incorrect Shipping Addresses

Please double-check your shipping address before placing your order.

If you notice an error, contact us as soon as possible. We will try to update the address before fulfillment, but changes cannot be guaranteed once processing has begun.

Lost or Damaged Packages

If your package appears lost or arrives damaged, please contact us with your order number and any relevant details or photographs.

We will investigate the issue and work toward an appropriate resolution.

Questions?

For shipping questions or assistance with your order, please reach out through our website's Contact page.